PAX Flow Not ChargingUpdated 3 hours ago
Having trouble getting your PAX Flow to charge? Don’t worry—this is usually a quick and easy fix.
Since the Flow uses USB-C charging, a few small issues can prevent it from charging properly. Let’s walk through what to check 👇
🔌 Try a Different Cable & Power Source
Not all USB-C cables deliver the same performance.
What to do:
- Swap to a different USB-C cable (preferably one that works with another device)
- Plug directly into a wall outlet or USB wall adapter
Avoid:
- ❌ Surge protectors
- ❌ Power strips
👉 These can sometimes provide inconsistent power and prevent proper charging.
🧼 Clean the Charging Port
Dust or residue in the port can block a solid connection.
How to clean it:
- Use a cotton swab lightly dampened with 91% isopropyl alcohol
- Gently clean inside the USB-C port
- Let it fully dry before plugging it in again
👉 A clean port ensures a strong connection and consistent charging.
⚠️ Still Not Charging?
If you’ve tried:
- ✔️ A different cable
- ✔️ A direct wall connection
- ✔️ Cleaning the charging port
…and your PAX Flow still isn’t charging, there may be a hardware issue.
Need Help? We’re Here 💚
Our team is happy to help get things sorted:
- 📧 Email us at [email protected]
Quick Tips Recap
- ✔️ Use a reliable USB-C cable
- ✔️ Plug directly into a wall outlet
- ✔️ Keep the charging port clean
- ❌ Avoid power strips and surge protectors
- 💬 Reach out if the issue continues