Return statusUpdated a month ago

Understanding Your Return Status 🔄📦If you've initiated a return with us, here’s what you need to know about the process:

Processing Time: Once your return arrives at our facilities, it typically takes 2-5 business days to complete. We appreciate your patience during this time!

Tracking Your Return:
1. Track Your Package: Use the tracking information provided to monitor your return shipment.
2. In Transit: If your return is still on its way, we must wait until it arrives at our facilities to proceed.
3. Arrival and Processing: After your return has arrived, add 2-5 business days from the delivery date to receive an update on your return status.
4. Completion Notification: You’ll receive an email confirming the completion of your return along with details on your refund, credit, or exchange.

No Update?
If it’s been more than 5 days since your return was delivered and you haven't heard from us, please check your spam folder. Still no luck? Contact us by replying to this email or through our contact page.

Please Note
Our team does not process returns during holidays. If your return coincides with a national holiday, please add an extra day to your estimated processing time.

We're here to ensure a smooth and efficient return process, we appreciate your understanding! 🌟